Can I buy salon-exclusive products without a salon appointment?

Yes. All 7 SEAM stores welcome customers who come just to shop, with no booking and no treatment.

Is SEAM an authorized retailer?

Yes. SEAM is an authorized retailer of 196 salon-exclusive brands and sells only products from authorized channels.

Do staff speak English?

Simple English is OK. Staff will look at your hair and help you choose.

Yes. Tax-free shopping is available for eligible visitors on purchases of 5,000 yen or more. Please bring your passport. From November 1, 2026, Japan uses a refund system: you pay the price including consumption tax at the store, and the tax is refunded after customs confirms the items when you leave Japan within 90 days of purchase. Staff will explain the steps at the store.

Can you buy salon-exclusive hair care without a salon visit?Yes. Walk in just to shop at SEAM

Many people think brands such as Aujua and Kérastase are sold only inside hair salons. In Japan you can also buy them at authorized select shops, with no treatment.

SEAM is an authorized retailer of 196 salon-exclusive hair care brands. All 7 stores welcome customers who come just to shop. No booking, no treatment. Simple English OK.

Stores where you can walk in

・ Ginza, Tokyo: SEAM GINZA (1 min from Ginza-itchome Station Exit 7 (ONE GINZA 3F))
・ Omotesando, Tokyo: gallica / SEAM (3 min from Omotesando Station Exit A4)
・ Sapporo: SEAM SAPPORO (1 min from Odori Station)
・ Nagoya (Sakae): SEAM NAGOYA (Next to Yabacho Station)
・ Osaka (Horie): SEAM OSAKA HORIE (2 min from Yotsubashi Station Exit 6)
・ Fukuoka (Tenjin): SEAM FUKUOKA (5 min from Nishitetsu Tenjin Station)
・ Utsunomiya: gigi SEAM (Inside Interpark)

Stock differs by store and season. See all stores and opening hours →

Each brand has lines for each hair concern

Most salon-exclusive brands split their range by hair concern, such as frizz, dryness, damage or scalp. Each brand page has a quick guide.

Aujua Kérastase Milbon TOKIO IE INKARAMI SUBLIMIC BYKARTE

Not sure which one?

Even if you only come to shop, staff will look at your hair and help you choose. Before your visit you can try the free hair diagnosis (about 3 minutes). Free hair diagnosis →

Frequently asked questions

Can I buy salon-exclusive products without a salon appointment?: Yes. All 7 SEAM stores welcome customers who come just to shop, with no booking and no treatment.
Is SEAM an authorized retailer?: Yes. SEAM is an authorized retailer of 196 salon-exclusive brands and sells only products from authorized channels.
Do staff speak English?: Simple English is OK. Staff will look at your hair and help you choose.
Can I shop tax-free?: Yes. Tax-free shopping is available for eligible visitors on purchases of 5,000 yen or more. Please bring your passport. From November 1, 2026, Japan uses a refund system: you pay the price including consumption tax at the store, and the tax is refunded after customs confirms the items when you leave Japan within 90 days of purchase. Staff will explain the steps at the store.